Questions

Answers to the most Popular Questions!
What’s ChewyMoon?

ChewyMoon curates delicious & healthy snack boxes for hungry kids exploring the pantry, and helps them save their efforts for schoolwork. Whether you wish to sneak a little nutrition into homework time or a refreshing pop to energise your kids, ChewyMoon snack boxes are the perfect nosh for kids of all ages.

What’s in the box?

5 yummy, healthy, all-natural mini-snack packs, 1 fact card and 1 totem toy.

Once a month we will send a family-pack, with extra snacks for mum and dad!

What’s the role of snacks in a child’s diet?

Snacks form an integral part of meal patterns for children. Younger children cannot eat large quantities in one sitting and often get hungry long before the next meal. Older children are active, fast-growing and have substantial energy and nutrition needs. Snacking between meals help children meet their energy and nutrient demands. Healthy snacks can also prevent lapses in concentration and cranky moods.

Why is ChewyMoon snacks suitable for children?

Healthy snacks are rarely tasty and tasty snacks are rarely healthy! Most supermarket snacks are nutrient poor as they are high in refined sugar, fat and salt. ChewyMoon snacks are developed by child-nutrition specialists with a strong emphasis on taste! Our snacks are ‘All Natural’, so we don’t use any refined sugar or additives.
ChewyMoon sends you personalised boxes – we collect your child’s details such as age and activity levels to curate snacks that are nutritionally-optimised for their stage of growth and calorie needs. Additionally, you can use our rating system to tell us which snacks you like the most and we will send you those. But good nutrition isn’t enough. Taste, colours, shapes all play a crucial role in whether children feel excited about their food.

 

On top of all that healthy goodness we encourage your child’s curiosity with fun toys, exciting comics and fascinating factcards that children simply love!

How are the snacks chosen specifically to my child’s needs?

Our nutritionists have a focus on children’s nutrition, developing dietary strategies to tailor snacks towards every child’s individual needs. Based on age, activity level, preferences and other important factors, we select the snacks that accomplish your child’s needs, fulfil their demands and thrill their taste buds.

Will my child like ChewyMoon snacks?

Our snacks go through rigorous sampling tests with our panel of experts – kids! Only snacks that pass this taste test get added to our range, therefore ensuring our boxes are packed with snacks that are popular with children. On top of that you can log into your account and choose which snacks you like. Rating only takes a few minutes and it’s the best way to make sure you only receive snacks your children will love. The more snacks you rate, the more we will know about your child’s preferences and likings, which allows us to tailor the boxes exactly to your child’s taste buds.

Are Chewymoon boxes suitable for children with allergies?

Unfortunately, our snacks are not suitable for children with specific allergies. All our snacks are packed in the same place, so cross-contamination between snacks and ingredients can occur. Our snacks may contain traces of nuts, gluten, eggs, soya, dairy, celery, mustard and sesame.

How do you source your products?

We source our snacks from reliable producers with a passion for developing exceptional foods. A track record for good nutrition is essential from our suppliers and we always seek a range of child friendly snacks that may not be available in supermarkets. We also keep an eye out for producers who have an ethos for producing cutting edge, tasty and functional snacks. We have a sustainable sourcing program that takes into account food safety and environmental impact. Finally we look to promote family producers who offer wholesome products that prioritise the wellbeing of the customer and the environment.

Is there sugar in your products?

All our snacks are ‘All Natural’, so no refined sugar or nasty additives! Fruits and vegetables contain intrinsic sugar, which is naturally present within the cellular structure of foods. This intrinsic sugar always comes with fibre, which makes it less of a worry. Fibre rich snack foods prevent high peak blood sugar levels that you often experience with sugary snacks.

Are your snacks 1 of 5 a day?

Nearly all fruit and veg, whether it’s fresh, dried, frozen, tinned or canned, count towards your 5-a-day. That’s great, because majority of our snacks are made with dried fruit or veggies! Like adults, children should eat at least 5 portions of a variety of fruit and vegetables each day. The quantity a child needs varies with age, body size and levels of physical activity. As a rough guide, one portion is the amount that can fit in the palm of their hand.

How much does Chewymoon cost?

Our standard weekly deliveries cost £4.00 ( + 99p postage).

What is your cancellation policy?

Easy. You can cancel at any time.

When do I get billed?

You will get billed two days prior to the despatch of the box, as it takes Chewymoon some time to curate your snacks box!

How much is postage?

Postage is 99p. Including postage, the price for a weekly box is £4.99.

Where do you ship?

All across the United Kingdom.

How is my box delivered?

We use Royal Mail to deliver your boxes. ChewyMoon boxes will fit through letterboxes so you don’t have to be home to receive them!

My ChewyMoon box never arrived :(

Not to worry, please email us and we will send you a new one. But first please check if you received an “undeliverable” slip from Royal Mail, in case your letterbox was full.

How does the referral program work?

Send your unique referral code to your friends and for every friend that signs up, you get 50% off your next box 🙂

I’m allergic to something.

Unfortunately ChewyMoon is not suitable for people with allergies. Our snacks may contain traces of nuts, celery, gluten, eggs, milk, mustard, peanuts, soya and sesame.

How do I place an order?

Simply go to our website and click on ‘Get Started’. Then enter the child’s age and snack preferences so that we can curate the box with the right snacks. Finally, enter your address and payment details and you are done.

Can I gift a ChewyMoon box to someone?

How sweet of you! Click on the “Trial Box” button on the homepage and simply enter your friend’s details and shipping address to make your purchase.

Can’t find answers to your questions?

Get in touch with us and we’ll happily answer them